FAQs
Has CoNexion 2020 officially been canceled? Is there any chance of the event going ahead at all?
- Yes, CoNexion 2020 that was to be held at Disneyland Resort in Anaheim this year has been canceled. As we reviewed the current travel restrictions, social distancing guidelines and how this will affect the CoNexion we know and love, it’s clear CoNexion would not be the same event we have grown accustomed to. (Having almost 1, 000 people six feet apart is just not feasible.) We feel we made the right decision to err on the side of the safety of our advisors, staff and suppliers by canceling the in-person event.
- The original date of CoNexion has been rescheduled to October 1-3, 2020 for a virtual conference, CoNexion at Home, which will be wonderful opportunity for all Nexion Travel Group members to meet virtually for three days of collaboration, networking, learning and fun.
Do I need to cancel my hotel room block reservations, or is that being done for me?
- If you had a reservation with the CoNexion room block at Disneyland Resort Hotel, it has been canceled. You should have seen a refund on your credit card statement in one to two billing cycles. The room rates were part of the conference with a special room block, so they are not available outside of the conference.
- If you have a reservation at the Disneyland Resort Hotel outside the CoNexion room block, you will need to cancel that on your own.
- If you had a reservation with the CoNexion room block at the Holiday Inn & Suites in Anaheim, it has been canceled. Per the IGH policy, refunds can take up to 90 days to appear on your credit card statement.
- If you had reservations at offsite properties in conjunction with CoNexion, you should cancel at this time.
Is Nexion refunding our CoNexion registrations since there is no longer an in-person event?
Yes – refunds have been issued. There is no action you need to take.
Can you move my registration to CoNexion 2021 versus issuing a refund?
We’re stoked so many are excited about attending next year’s conference already; unfortunately, we need to keep the registration fee for 2020 separate from 2021.
Now that this is virtual, will additional agents be able to attend? I'm new to Nexion and was unable to register.
Yes, the great news is ALL Nexion Travel Group advisors will have the opportunity to attend CoNexion at Home.
When will CoNexion at Home be held and when will we learn more about the agenda and what to expect?
CoNexion at Home is planned for October 1-3. Please keep your calendars marked to participate in this virtual event fully during those three days. Get needed childcare set up, your personal chef or food service delivery in order and your CoNexion collaboration hat ready!
Will I need to register to attend CoNexion at Home and how do I do so?
Yes. Registration information will be coming in early September.
Will there be a charge to attend CoNexion at Home (our virtual CoNexion October 1-3)?
There will be no charge to attend CoNexion at Home, but there may be a cost to attend specialty courses or certain sessions during the virtual event. More details will be provided early September. Please note that the complimentary CoNexion registration was sponsored by Nexion preferred supplier partners—huge shoutout to them!
Will CoNexion at Home still qualify for 10 CEUs from The Travel Institute.
Yes!
Will workshops for CoNexion at Home be limited in capacity, and will my place in line/when I registered for CoNexion 2020 be considered for when workshops open for registration?
Yes. There will be limited capacity, and registration is required for all events. More information will be available in the coming weeks.