Easy Travels Episode 8: A Conversation with Jackie Friedman

In this special episode of Easy Travels, Chris and Coach Martin sit down with Nexion Travel Group President Jackie Friedman for a thoughtful, inspiring conversation about leadership, vision, and the future of the travel industry. Jackie reflects on her own leadership journey, shares how she approaches guiding a virtual organization, and reveals the lessons she learned from her early experiences in music and theater.

She also talks candidly about traveler behavior post-pandemic, the rise of authentic experiences, the role of technology and AI in modern advising, and her own encounters with imposter syndrome. It’s a warm, insightful discussion filled with wisdom, humor, and the kind of encouragement every travel advisor can appreciate.

In this episode you’ll hear:

• Jackie’s perspective on how leadership has evolved in a virtual-first world

• Why surrounding yourself with the right team is essential

• What a college production of Pirates of Penzance taught her about business

• How traveler expectations have shifted since the pandemic

• The trends she’s watching closely for 2025 and beyond

• Nexion’s commitment to supporting advisors with tools, training, and AI-driven innovation

• Her advice to aspiring leaders — including finding mentors, listening deeply, and embracing collaboration

• Jackie’s personal experience with imposter syndrome (and how she moves through it)

• The surprising musical instrument she once mastered… and used to serenade sheep