Laura Bjorne

LAURA BJORNE

Vice President, Business Operations,
Nexion Travel Group

Laura Bjorne is a visionary technology leader with more than 16 years of experience in leadership of agency travel technology and IT and an additional 10 years in technology development behind the scenes. At Nexion Travel Group, she leads the intersection of technology, innovation, and operations, enhancing business systems and processes, and driving digital transformation. Known for blending technical expertise with business strategy, Laura is committed to delivering scalable growth and creating exceptional experiences for travel advisors and stakeholders. Her passion for the industry is fueled by the energy and dedication of travel advisors and by the exciting opportunities that emerging technology brings to the travel landscape.

As an original DIYer since hunting for furniture for her first rental at college, today Laura loves using her creative side to dream up new spaces and when inspiration strikes, she rolls up her sleeves, grabs her tools and dives right in.

HEATHER KINDRED, CTIE

Senior Director, Business Development and Education
Nexion Travel Group and Program Director
Travel Leaders of Tomorrow

Heather Kindred holds a dual role. As a Senior Director, she has the day-to-day responsibility of leading Nexion’s Business Development and Education team that manages all aspects of the professional development and business opportunities for the companies 4000+ membership of travel agents. As the Program Director for Travel Leaders of Tomorrow — a new-to-the-industry travel agent training and placement program — Heather oversees the marketing and management of this comprehensive training initiative. A travel industry veteran, Heather began as a corporate and leisure agent before discovering a passion for teaching and mentoring new travel professionals. She cultivated this passion through various education and training roles with AAA Washington, Carlson Wagonlit and Holland America Line. Heather is a believer that travel is in certain people’s DNA and loves helping people with the right qualities acquire the skills they need to spend their days sharing their passion for travel with others.

LAURA BJORNE

As an original DIYer since hunting for furniture for her first rental at college, today Laura loves using her creative side to dream up new spaces and when inspiration strikes, she rolls up her sleeves, grabs her tools and dives right in.

HEATHER KINDRED, CTIE

As a part-time ski instructor, she gets to really test her teaching abilities with the 7- year-old crowd.

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