IGNITE YOUR GROUP SALES

ALG Vacations

Allianz Partners

AmaWaterways

American Cruise Lines

Atlas Ocean Voyages

Avalon Waterways/Globus

Carnival Cruise Line

Classic Vacations

Crystal

Delta Vacations

Europe Express

Holland America Line

Hyatt Inclusive Collection

Insight Vacations

Kensington Tours

Marriott

MSC Cruises

Norwegian Cruise Line

Palace Resorts

Playa Resorts

Princess Cruises

Sandals

Vacation Express

HEATHER KINDRED, CTIE

Vice President, Business Development and Education, Nexion Travel Group and Program Director, Travel Leaders of Tomorrow

Heather Kindred holds a dual role for Travel Leaders Group. As Vice President, she has the day to day responsibility of overseeing the Nexion Business Development and Education, Communications and Marketing teams.   As the Program Director for Travel Leaders of Tomorrow—a New to the industry travel agent training and placement program, Heather oversees the marketing and management of this comprehensive training initiative. A travel industry veteran, Heather began as a corporate and leisure agent before discovering a passion for teaching and mentoring new travel professionals. She cultivated this passion through various education and training roles with AAA Washington, Carlson Wagonlit and Holland America Line. Heather is a believer that travel is in certain people’s DNA and loves helping people with the right qualities acquire the skills they need to spend their days sharing their passion for travel with others.

RICH FERRUCCI, CTIE

Director, Educational Programs, Nexion Travel Group and Travel Leaders of Tomorrow

As Director, Educational Programs, Rich Ferrucci has the day to day responsibility of leading the Nexion Business Development and Education team that manages all aspects of the professional development and business opportunities for the company’s 5000+ membership of travel advisors. In addition, he works directly with individuals who are both new and experienced in travel, helping them learn the ins and outs of this exciting industry, stay abreast of changes and utilize all available tools and resources to become more efficient. Rich began his career in travel as a home-based, independent leisure agent while earning a Bachelor’s of Science degree in Business Administration. Much of his business was focused on group cruising and creating memorable events at sea for groups of all sizes.

After realizing he also had a passion for education, Rich began speaking at various travel conferences around the nation. He brings both of these interests together at Nexion Travel Group and Travel Leaders of Tomorrow, helping others discover their own passion for travel while guiding them along their path to success. Rich achieved an MBA in 2017 and CTIE in 2018.

MARTIN MUSSEY, CTIE

Business Development & Education Manager, Nexion Travel Group

Martin Mussey has often heard it said, people do not look to hire a coach, they just want someone to help provide a solution to a specific problem. Martin brings his expertise as a certified Business Coach since 2013 to the travel industry; after running a travel agency of his own since 2012 as well as a successful business coaching practice under the #1 Global Business Coaching franchise of ActionCOACH. His love of travel while working alongside other travel professionals helped him see a need within the travel industry. Once he decided to focus on the travel agent as a niche he eventually found his way to Travel Leaders of Tomorrow and Nexion Travel Group. This has allowed Martin to be a part of impacting lives nationally by creating the Silver Magellan Award winning business coaching program for new to the industry agents, called NEXstrides.

Martin’s passion for helping people find new levels of success by bringing the right solution specific to each person that helps them solve their greatest problem. Typically that means setting goals and having a plan of action that gets you closer to those goals. Working together to be sure those goals are in service to something even bigger; making a difference in your life and the lives of those around you. As your Business Coach and agent, Martin helps you deliver the results you desire using proven tools, methodologies and systems, tested and perfected over tens of thousands of businesses worldwide for over more than two decades.  None of it is rocket science, we just sometimes need that extra level of accountability. Martin often says, “I am not really a business coach, just an accountability partner!” Presenting at events helps Martin start that accountability conversation and get you to the next level!

Registration Fee: $959 per Nexion Travel Group advisor (includes $199 event registration fee and 4 nights all-inclusive accommodation)

Note: The Group Sales Summit is intended for Nexion Travel Group members and their authorized partners/business associates only. We regret that we cannot accommodate guests during the training and general sessions. Guests can join you at resort at the doubles rate and are welcome to join you at our group cocktail reception/dinners. Registration is non-refundable. Name changes are allowed.

As you should be selling travel protection to your customers, so should you purchase travel insurance to cover cancellations or unforeseen emergency situations. Travel professionals have access from some of our insurance supplier partners to purchase annual insurance coverage; see their supplier page for details.

Our 2024 Group Sales Summit is Sold Out. Stay tuned for 2025!

“Building groups can be intimidating unless you have the tools. This conference gives you the tools for success and a roadmap on how to get there. Even though I’ve been doing groups for a few years, I gained new contacts and solutions to help my groups flow more smoothly and even more fun!” Karen W.

“I learned so much. The realization that I should write a business plan (or amend my current one) to include selling groups had never occurred to me. I loved the opportunity to brainstorm with the other people at my table and that each table had a mix of travel advisors and suppliers. Hearing the ideas from a supplier’s viewpoint was priceless.” Alana L.

“Attending the Group Sales Summit allows you to network and learn from our supplier partners and fellow travel agents in a smaller, more intimate setting. You walk away looking at your business with fresh eyes and new tools to help you grow a more successful agency.” Denise D.